ProvenExpert
ProvenExpert.com is an online reputation service and one of the best-known online platforms for qualified customer feedback and review aggregation in the region of Germany, Austria, and Switzerland with more than 1M users.
About
Brand: ProvenExpert
Location: Germany
Industry: Reputation|Ratings
Clutch Review:
5.0
5/5
Type of software: Web App
Scope of work: Back-end, Front-end, Quality Assurance
The plugin development project for ProvenExpert focuses on creating plugins within the Hubspot and Zapier systems, enabling comprehensive delivery of product information to customers and synchronization with the ProvenExpert API for ProvenExpert system users. The plugins will feature an intuitive and user-friendly interface, allowing users to easily view and analyze incoming product information and present it in various metrics (ratings, graphical metrics, etc.). Additionally, users will be able to create new events and seamlessly integrate this information into the main channel. Future enhancements will include integrating other CRM systems into the ProvenExpert web portal and expanding the range of offerings.
Technologies
node.js
fastify
What our client
wanted
Safiyah Saifi
Head of Growth, ProvenExpert
We wanted to develop a plugin for integration with CRM systems and our API, which could analyze incoming product information and present it in various metrics
Challenge
- The main challenge was the organization of effective interaction of the plugin within the framework of the Zapier API, HubSpot (on the one hand) and ProvenExpert on the other, in particular ensuring seamless data exchange between them to achieve optimal functionality.
Key features
- Registration of the plugin and configuration of the connection for the Zapier and Hubspot systems
- General survey sendout for the Zapier and Hubspot systems
- Individual survey URLs for the Zapier and Hubspot systems
- Webhook settings for the Zapier and Hubspot systems
- Functionality for collecting the following metrics: Average review score; Number of reviews; Number of unpublished reviews
- Technical synchronization and integration of the plugin with the ProvenExpert API
- Integration and launch of the Zapier and Hubspot plugins for public access
Project Team
Rehina
Project Manager
Oleksandr
Backend developer
Artem
Team Lead/Backend developer
Ihor
FE developer
Diana
Business analyst
Client’s review
Safiyah Saifi
Head of Growth, ProvenExpert
Their clear communication and attention to detail made the project run smoothly from start to finish
5.0
5/5
Business Value
Created plugins within the Hubspot and Zapier systems, enabled comprehensive delivery of product information to customers and synchronized with the ProvenExpert API for ProvenExpert system users;
Fully tested and deployed system;
The app is already attracting users and bringing profit to the company