About
Brand: Hoora
Location: Australia
Industry: SaaS / Business Management Software / Booking and CRM Software
Review:
5.0
5/5
Product link: https://hoora.ai
Type of software: AI-Powered SaaS Platform for Service Businesses
Scope of work: Product Design, UX/UI Design, Web Development, Mobile App Development, Backend Development, AI Integration, Booking and Staff Management, CRM Development, Third-Party Integrations, QA, DevOps, and CI/CD
Hoora is an all-in-one SaaS platform for Australian service businesses that need to establish an online presence, capture leads, manage bookings, coordinate staff, and build customer relationships without stitching together multiple disconnected tools. Snotor designed and developed the product ecosystem across a public website, merchant web application, and iOS and Android applications. The delivered platform includes AI-assisted merchant website and SEO-content generation, onboarding, booking and roster management, customer-facing Book Now flows, lead attribution, role-based permissions, and a CRM foundation.
Technologies
React.js
typescript
postgresql
React native
NODE.js
shopify
EXPO
Nestjs
twilio
What our client
wanted
- Build an all-in-one SaaS platform for service-based businesses
- Simplify business onboarding and day-to-day platform setup
- Enable companies to manage services, staff, locations, and working hours
- Allow customers to book services through a convenient online flow
- Centralize bookings, schedules, and customer information
- Give business teams clear tools for managing daily operations
- Reduce the manual administrative work involved in handling appointments
- Deliver a responsive experience across desktop and mobile devices
- Create a scalable foundation for new functionality and third-party integrations
Business Challenge
Small and medium-sized service businesses often manage their websites, customer enquiries, bookings, staff schedules, and customer records through separate tools. This fragmentation leads to repeated data entry, inconsistent customer experiences, and limited visibility into daily operations and customer acquisition.
Hoora needed to consolidate these disconnected workflows into one scalable product that could serve different service industries while remaining simple enough for busy business owners to adopt quickly. The client also needed a credible MVP that could be demonstrated to investors and early customers, then expanded with additional commercial and automation capabilities.
- Consolidate website management, enquiries, bookings, schedules, and customer records within one platform
- Simplify business onboarding and initial platform configuration
- Enable businesses to manage their profiles, services, staff, availability, and operating hours
- Create branded online pages where customers could discover services and make bookings
- Centralize appointment and staff schedule management
- Reduce repetitive data entry and manual coordination across disconnected tools
- Improve visibility into enquiries, customers, bookings, and acquisition channels
- Support different service industries and operating models within one scalable system
- Keep the experience straightforward across desktop and mobile devices
- Deliver an investor-ready MVP with a foundation for future billing, marketing automation, and analytics
Key features
Hoora brings business setup, online presence, service booking, scheduling, team operations, and customer management into one responsive SaaS platform for service businesses.
Guided Business Onboarding
A structured setup flow helps business owners configure their company information, services, operating hours, staff, and other essential settings without a complicated implementation process.
Branded Online Presence
Businesses can create and manage customer-facing pages that present their company, services, availability, and booking options through a consistent branded experience.
Service and Availability Management
Business owners can configure services, pricing, duration, working hours, and availability rules to reflect how their company operates and accepts appointments.
Customer Online Booking
Customers can explore available services, select a suitable time, provide their details, and complete a booking through a straightforward responsive flow.
Centralized Booking Calendar
Bookings and schedules are brought together within one operational calendar, giving businesses a clearer view of upcoming appointments and team availability.
Staff and Schedule Management
The platform allows companies to organize staff profiles, working hours, availability, and service assignments while coordinating workloads within one system.
Customer and Enquiry Management
Hoora centralizes customer details, enquiries, and booking history, reducing duplicated information and making customer interactions easier to track and manage.
Operational Dashboard
A unified dashboard gives business owners an accessible overview of bookings, schedules, customers, and core activities required to manage daily operations.
Project Team
Serhii
Project Manager
Yurii
QA Engineer
Yevhen
BE developer
Mariia
UX/UI Designer
Roman
Senior BE Developer
Statinslav
FE Developer
Vadim
QA Engineer
Yurii
BE Developer
Vladyslav
FE Developer
Results & Business Impact
- Delivered a production-ready SaaS MVP for small and medium-sized service businesses
- Brought business profiles, services, enquiries, bookings, staff schedules, and customer records into one unified environment
- Replaced fragmented administrative workflows with a centralized operational experience
- Enabled businesses to configure their services, teams, availability, and operating hours
- Created branded online pages through which customers can discover services and make bookings
- Gave business owners and staff a clearer view of appointments, customers, and daily activities
- Made the platform accessible across desktop and mobile devices through a responsive interface
- Provided the client with a credible product for investor demonstrations and early customer onboarding
- Established a scalable foundation for future billing, marketing automation, analytics, and product expansion