Inkasso
A platform for systematization, storage, and processing the data on debt cases
About
Industry: Fintech & Finance
Location: Latvia
Type of software: CRM
Scope of work: Back-end, Front-end, UI/UX Design
Inkasso is a platform for employees of financial companies that helps manage information about debtors of banks and other financial institutions, monitor payments, send messages and create reports.
The project was started in 2016. Our clients were the representatives of the debt collection agency.
So their main goal was to make the delinquent loan management process more effective and easy to perform.
That’s why we created a custom platform, the features of which meet the clients’ needs perfectly.
Key features
- Import of cases into the system of Excel files or XML documents for further processing by operators;
- CRM module for operators' work with debtors' cases, payments, and their schedule;
- Possibility for operators to work synchronously in the system;
- Calendar for operators to make notes and receive notifications related to debtor’s cases;
- Operator’s work tracking system;
- Ability for operators to send messages with statuses and instructions to debtors;
- Bank statement processing system - automatic and operator-assisted;
- Ability to generate reports (on all of the payments / payments for a particular creditor over a certain period of time / inactive cases and operator’s workload), and send them to the external national authorities;
- AML / KYC support
Technologies
PHP
Symphony 2
Ember
Rest API
Adobe Photoshop
Bootstrap
MySQL
Project team
Vasyl
Front-end developer
Dmytro
Front-end developer
Roman
Lead developer
Myroslava
UX / UI Designer
Results
We created a convenient system for everyday use by debt collection operators that helps facilitate internal processes and organize huge amounts of data. Nowadays the project is in the maintenance phase.
Kalvis Saliņš
Senior Analyst, B2Kapital SIA
If you need a custom solution and responsive partner, look no further. The Snotor team are professionals and are highly proactive and communicative throughout the project. We are impressed by their non-technical approach to projects. They always try to understand our business needs and then develop solutions around that.